Refund Policy

The request related to refund must be submitted to our sales or concerned department. We follow up with emails to further the procedure of refunding the requested amount at info@emineneturetech.com. Our account or sales department will contact you to confirm the cancellation issues and guide on furthering the process. Your refund request won’t be considered official until you get through the official cancellation process defined by Eminenture Technologies.

Refund & Cancellation Policy

At Eminenture Technologies, we maintain transparency and fairness in all transactions. Here, refunds are considered on a case-to-case basis, which are subject to the given terms and conditions.

Valid Reasons for Refund Request

The request for a refund will be considered only in these cases:

• Duplicate Payment: In case the same transaction amount has been credited more than once.
• Order/Service Cancelled: If the service has been cancelled as per agreement and mutual understanding, this policy will be applicable.
• Service Not Delivered as Committed: In case the service delivered is substantially different from what was mutually agreed or committed to before, a refund will be allowed.
• Others (Please Specify): There might be any other genuine and verifiable reason that the client raises, leading to a refund.

Refund Process & Documentation

The refund request will be initiated and considered valid given that the following documents are submitted formally.

• Duly signed and stamped Refund Request Form
• Proof of payment (e.g., transaction receipt or bank statement)
• Invoice copy issued by Eminenture Technologies
• ID proof of the requester (if applicable)
• Any other relevant supporting documents
• These documents will be verified internally before processing the refund.

Refund Timelines

As the documents are successfully verified, the refund will be processed within 20 to 25 working days.

Important Exclusions

Refunds are not applicable in these cases:

• Transactions not supported by valid documentation.
• The requested services already delivered as per agreement.
• Cancellations when not communicated through official emails.

Need Support

If you have any questions or need refund-related support, please contact us at info@eminenturetech.com . Our support team is happy to administer to your grievances.